KNOB NOSTER — The Johnson County Central Dispatch E-911 now handles dispatching services for the Knob Noster Police and Fire departments.
The transition took place May 22, 2019.
JCCD information states the transition went smoothly, and was anticipated since JCCD began handling the 911 answering services for the citizens of Knob Noster in 2010, making JCCD the primary Public Safety Answering Point for Johnson County.
JCCD offers 24 hour, seven days per week call taking and dispatching services for police, fire and medical.
There have been no changes in jurisdictional boundaries for police or fire duties.
The residents of Knob Noster are continuing to receive the services they have always received.
The changes are centered on the dispatch function, and only affects the hours that administrative services will be available at the Knob Noster City Hall.
The non-emergency number of (660) 563-2233 for the Knob Noster Police Department will remain in use.
Administrative calls to this number will continue to be answered by the desk clerk from 8 a.m. to 5 p.m. Monday through Friday.
After hours, calls made to this number are forwarded to JCCD.
Calls made during or after hours, requiring dispatch of police, fire or medical personnel are forwarded to JCCD.
Calls made directly to 911 continue to be answered by JCCD.
The lobby will be unlocked 24 hours per day, and a phone intercom with instructions is available to contact dispatch in order to reach police, fire or medical services.
JCCD employs many highly trained and dedicated Emergency Medical 911 telecommunicators.
These individuals are on duty 24 hours a day, every day of the year to help protect lives and property by receiving vital information and dispatching law enforcement officers, medical professionals and fire personnel to provide direct assistance to the public.
The JCCD office is located at 315 Hawthorne Boulevard in Warrensburg and currently employs seventeen full-time telecommunciators, five part-time telecommunicators, four shift supervisors and two operations supervisors.
These telecommunicators provides call taking and dispatching services for three municipal fire departments, two rural fire districts, comprised of 16 individual stations, seven police departments, Johnson County Ambulance District and Sheriff’s Office.
JCCD states the consolidated dispatch model is highly functional and has seen great success in other communities, bringing streamline communications and services across the United States.
Having one primary dispatch center saves money and allows emergency responders to work more efficiently and get help to people who need it.